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BCG Bulletin |
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Diversity Issue |
June 2007 |
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In this issue: |
“Un-comfort
Zone” When someone struggles with diversity, it is most often not because that person
is racist, sexist or homophobic. Rather it is because psychologically people
are most comfortable with individuals similar to themselves. This was
cogently illustrated during a recent trip my husband and I took to Spain.
Despite our enjoyment of the wine, museums and plazas, our ears perked up
every time we heard other Americans speaking. We often had little directly in
common with these tourists, but the comfort and familiarity of an American
dialect drew us together. This same dynamic applies equally domestically. Read more...
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July 2007 Professional Development Course Schedule |
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Blissful Ignorance? Work. Work is one of the few places in which people of different ages, education levels, cultures, religions and racial backgrounds are placed together for significant periods of time. For at least 40 hours each week this broad array of people and personalities come together to pursue collective success under stringent deadlines. Conflicts and stress abound. Accordingly, it is no surprise that Human Resource departments are mired dealing with personnel issues, that companies face productivity shortfalls and that “teamwork” often devolves into warfare. Most people believe they are “nice” and therefore assume they won’t have difficulties working with others. When an issue does arise, people are quick to conclude that the other person is to blame. Read more... |
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Hurdles to Cross
Cultural Business Communication International businesses are facing new challenges to their internal communication structures due to major reforms brought about through internationalization, downsizing, mergers, acquisitions and joint ventures. Lack of investment in cross cultural training and language tuition often leads to deficient internal cohesion. The loss of clients/customers, poor staff retention, lack of competitive edge, internal conflicts/power struggles, poor working relations, misunderstandings, stress, poor productivity and lack of co-operation are all by-products of poor cross cultural communication. Read more... |
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Your significance is not in your similarity to others. It is in your differences. Mike Murdock |
View a sample of the Cross Cultural Business Etiquette Guide |
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Thanks for reading! |
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©2007 Bryant Consulting Group, LLC All Rights Reserved. |
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